Question 1

How do I get started?

Accepted Answer

If you're an event or project organiser, just give us a call or send us an email: 
hello@eventcycle.org / +44 (0)20 7050 0734

Question 2

How does the donation process work?

Accepted Answer

For event organisers and project managers, all we need is an indication of what items you are looking to repurpose, where these items are located, and by when you need these items collected by. For more information on our asset dissolution and what items we accept, check out this link.

Question 3

I have something I want to donate. Will you take it?

Accepted Answer

Please have an initial look at our webpage "Donations". If you have something that is not on that list, please just give us a call, or send us an e-mail, we might still be able to accommodate your donation!

Question 4

Where will my items go?

Accepted Answer

Event Cycle has a network of organisations in the UK and abroad consisting of charities, community groups, schools and social enterprises. They are all working hard to benefit the communities they operate in and the causes they serve.  Items donated to these organisations are allocated on a first-come, first-served, local-first approach unless otherwise agreed (e.g. preferred charity type or partners given priority)

Any items that need to be debranded or upcycled, will be handled with the upmost care with charities, community groups and social enterprises to process your items and make them suitable for the local community or returned to you or your clients.

As well as community organisations we have a knowledge of the best recycling routes for a large number of event materials should an item not be suitable for donation.

In some circumstances, we may donate items back into the events industry if this is suitable and agreeable for your project.

Question 5

How do I send my items to a recipient?

Accepted Answer

There's no need to send them yourself if you don't want to! As part of the service, Event Cycle will arrange the collection or delivery of the items to the community organisation depending on your location's capabilities.

Question 6

Can I request that my item be matched with an organisation in a specific region or to support a specific cause?

Accepted Answer

Yes! If you have preferred charity partners or a cause that is particularly close to your heart, we can prioritise these as part of our donations process. For region selection, we are happy to accommodate requests but would prefer to donate in the area local to the event to prevent excess transport emissions resulting from longer journeys.

Question 7

I have items that need to be gone today. Can Event Cycle help?

Accepted Answer

If you have an item that needs to be gone today, please email us at hello@eventcycle.org with as much information as you have, or give us a call +44 (0)20 7050 0734, and we'll do our best to help.